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Appointments

Surgery Telephone
    Numbers & Addresses:
The Hamilton Practice:
Tel: 
0844 477 3558 *
Keats House Health Centre, 
Bush Fair,
Harlow,
Essex. CM18 6LY
Fax: 
0844 477 3559

Please Note: If you need to speak to one of our secretaries please call between 10am - 2pm Monday - Friday.

*Calls to this number from a BT Landline using BT Standard rate will cost no more than 5 pence per minute; calls from other providers may cost more.


Surgery Opening Times:
Day:
Surgery Open:
Monday to Friday
8.00am to 6.30pm
Saturday & Sunday
Closed
Bank Holidays
Closed

Doctor's Consulting Times:
Mon
Tue
Wed
Thu
Fri
8.30-12noon
4.00-6.00
9-12noon
3.00-6.00
8.30-12noon
4.00-6.00
8.30-12noon
4.00-6.00
7.30-12noon
2.00-6.00

How to make an Appointment:
To arrange appointments, please telephone the surgery number (see above).
Appointments may be booked from 8am by telephone. If possible, please telephone early afternoons to avoid peak times for telephone calls to the surgery.
Alternatively, appointments may be booked by coming to the surgery in Keats House where a receptionist will be pleased to make an appointment at a time convenient to you.
For Doctor or Nurse Practitioner Appointments: If it is not required the same day or urgent, an appointment on an alternative day eases the pressures on Doctor availability. This ensures fairness to other patients who do need a same day or urgent appointment.
It is not always possible to see the Doctor of your choice, although every effort is made to meet the patient's requirements.
Forward appointments can be booked at any time up to 12 weeks ahead, subject to availability.

How to cancel an Appointment:
If you cannot keep your appointment with the Doctor or Nurse, please click here to view the methods available for cancelling your appointment.
It is really important to let us know if you need to cancel it because it enables us to offer your appointment to someone else.
Up to 80 patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.

Your Health

Access Local & National Health Resources:

News

Flu Vaccine Clinics:
Autumn 2011 Newsletter:
Approved GP Training Practice:
Extended Hours Surgery
Monday evenings :
Owing to a reduction in central funding we regret to announce that as from the 1st June 2011 we will not be able to provide pre-bookable appointments on Monday evenings from 6.30pm.
We apologise for any unintentional inconvenience this may cause.
Mobile Phone Numbers:
How to find your NHS Number:
Are your Medical Records Up-to-Date ?
Please complete our Health Questionnaire.
Are You a Smoker or Have you Given Up ?
Have you moved address ?
Have you monitored your Blood Pressure ?
Repeat Prescriptions:
Data & Paperlight Accreditation:
The practice is very proud to announce that it became the first practice in the West Essex PCT area to attain Data & Paperlight Accreditation following a Data Accreditation visit by the PCT on the 18th Dec 2008.
Practice Area Expanded & New Patients Welcomed:
Patient Experience Survey:
Open Letter to Patients:
Open letter to Patients re GP Practice Funding and Service Levels.
Patient Self Check-In:
Patients can now save time & avoid queuing by checking-in for their appointment using our new touch screen located in the waiting room.
Going Abroad ?
Please take a look at our Travel Clinic.
Childhood Immunisation:
Childhood Immunisation and Pneumococcal catch-up programme. Any parents with concerns or questions should go to: www.immunisation.nhs.uk
Other News:

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