Methods of Cancelling an Appointment
Why Cancel an Appointment
If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.
The table below provides three methods for canceling your appointment with us:
Method: |
Details: |
|---|---|
Cancelling via this web site. |
|
Call the surgery. |
Telephone the surgery on 0844 477 3558 and tell the receptionist. |
In Person. |
Call into the surgery and let the receptionist know in person. |
|
To use this web site to cancel your appointment you must give us at least one working days notice. For example, if it is currently 10am on Monday, you cannot cancel an appointment earlier than 10am on Tuesday. | |
|
If you are cancelling an appointment that is in less than one working day, please use one of the other methods to cancel. | |
Up to 80 patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.
By telling us in good time that you cannot make an appointment, we can offer your appointment to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.
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