The Hamilton Practice

Administration Team:

Practice Manager:

George Shields:

George is responsible for the non-medical aspects of the services provided by the practice. He is at your disposal if you have any problem with the services we provide.

He is also 'Caldicott/Data Protection' lead and joint education/training lead along with Dr Ghelani.

Assistant to Practice Manager:

Loraine:

The Assistant to the Practice Manager is there to ensure that the reception service provided to you, the patient, is as good as it can be. She is generally available to answer your immediate needs and problems.

Receptionists:

Kate, Sandra, Wendy, Jodie, Norma, Marilyn & Caroline:

Our Receptionists are keen to help patients on arrival at the practice. They will make arrangements for you to see the doctor or any other member of the health care team. They also arrange transport to and from hospital for the elderly and infirm.

Medical Secretaries:

Claire & Karen:

Our medical Secretaries arrange hospital appointments, transport to and from hospital for the elderly and infirm, and follow up queries left with them by the clinicians. They also type all the letters left for them via dictation, audio tape or hand written message.

They also perform an administration role to support the demands of a modern public health service in the management of its finances and communications.

If you need to speak to one of our secretaries please call between 10am - 2pm Monday - Friday.

Audit/Admin Clerks:

Audit Clerks: Loraine & Nicola

Scanner & Data Entry Clerks: Chris

Our audit clerks ensure that patients are recalled for the various regular health reviews and clinics.

They are also responsible for the entry and execution of the multitude of claims that are made against the National Health Service each month. In addition, they perform an audit role.

Admin Clerks: Gill