Appointments

Surgery Telephone
Numbers & Addresses:

The Hamilton Practice:
Tel:	0844 477 3558 *	Keats House Health Centre, Bush Fair, Harlow, Essex. CM18 6LY
Fax:	0844 477 3559
Please Note: If you need to speak to one of our secretaries please call between 11.30am - 1pm Monday - Friday. *Calls to this number from a BT Landline using BT Standard rate will cost no more than 5 pence per minute; calls from other providers may cost more.

Surgery Opening Times:

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Day:	Surgery Open:
Monday to Friday	8.00am to 6.30pm
Saturday & Sunday	Closed
Bank Holidays	Closed
Main doors close at 6pm.

Doctor's Consulting Times:

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Mon	Tue	Wed	Thu	Fri
8.30-12noon 4.00-6.00	9-12noon 3.00-6.00	8.30-12noon 4.00-6.00	8.30-12noon 4.00-6.00	7.30-12noon 2.00-6.00

How to make an Appointment:

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To arrange appointments, please telephone the surgery number (see above).

Appointments may be booked from 8am by telephone. If possible, please telephone early afternoons to avoid peak times for telephone calls to the surgery.

Alternatively, appointments may be booked by coming to the surgery in Keats House where a receptionist will be pleased to make an appointment at a time convenient to you.

For Doctor or Nurse Practitioner Appointments: If it is not required the same day or urgent, an appointment on an alternative day eases the pressures on Doctor availability. This ensures fairness to other patients who do need a same day or urgent appointment.

It is not always possible to see the Doctor of your choice, although every effort is made to meet the patient's requirements.

Forward appointments can be booked at any time up to 2 weeks & 1 day ahead, subject to availability.

How to cancel an Appointment:

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If you cannot keep your appointment with the Doctor or Nurse, please click here to view the methods available for cancelling your appointment.

It is really important to let us know if you need to cancel it because it enables us to offer your appointment to someone else.

Up to 80 patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.

Your Health

Access Local & National Health Resources:

News

Spring Bank Holiday Closing:

Please note that the surgery will be closed on: Monday 27th May & will re-open Tuesday 28th May 2013 at 8am.

For emergencies when closed, please ring the usual surgery number:
0844 477 3558.

Staff Training Shutdown Notice:

Please note that the surgery will be closed for staff training purposes on:

Friday 24th May 2013 between 1pm & 2pm

For emergencies when closed please call the usual surgery number: 0844 477 3558.

Thinking about Stopping Smoking?

A Specialist Stop Smoking Advisor will be available at The Hamilton Practice Wednesdays 3pm - 6pm (last new appointment 5.30pm).

LOCAL CALL RATE TELEPHONE
NUMBER:

We have had an additional local call rate telephone number installed at the practice: 01279 215415

Your call will be added to the queuing system along with the 0844 number.

West Essex Clinical Commissioning
Group:

West Essex Clinical Commissioning Group (WECCG) has the responsibility of commissioning healthcare for the population of West Essex.

We are delighted to tell you that the West Essex Clinical Commissioning Group external website is now live. This can be found at www.westessexccg.nhs.uk.

The website is being continually developed and you will notice that it will change and evolve over the coming weeks.

Approved GP Training Practice:

The Hamilton Practice is an approved training practice for the training of General Practice Registrars (GPRs).

Mobile Phone Numbers:

Please ensure that we have your current mobile phone number...

How to find your NHS Number:

Details of how to find out your NHS Number can be downloaded here.

Are your Medical Records Up-to-Date ?

Please complete our Health Questionnaire.

Are You a Smoker or Have you Given Up ?

We would be grateful if you would take a few minutes to let us know.

Have you moved address ?

Please complete our Change of Address form.

Have you monitored your Blood Pressure ?

Please complete our Blood Pressure Monitoring form online.

Repeat Prescriptions:

Order your Repeat Prescriptions online.

Data & Paperlight Accreditation:

The practice is very proud to announce that it became the first practice in the West Essex PCT area to attain Data & Paperlight Accreditation following a Data Accreditation visit by the PCT on the 18th Dec 2008.

Practice Area Expanded & New Patients Welcomed:

Click here to find out more ...

Patient Experience Survey:

The Department of Health are asking for your views.

Patient Self Check-In:

Patients can now save time & avoid queuing by checking-in for their appointment using our new touch screen located in the waiting room.

Going Abroad ?

Please take a look at our Travel Clinic.

Childhood Immunisation:

Childhood Immunisation and Pneumococcal catch-up programme. Any parents with concerns or questions should go to: www.immunisation.nhs.uk

Other News:

Click here for additional news.

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