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Appointments

Surgery Telephone
    Numbers & Addresses:
The Hamilton Practice:
Tel: 
0844 477 3558 *
Keats House Health Centre, 
Bush Fair,
Harlow,
Essex. CM18 6LY
Fax: 
0844 477 3559

Please Note: If you need to speak to one of our secretaries please call between 10am - 2pm Monday - Friday.

* Calling an 0844 number costs the same (currently 4.2p per minute) as calling a BT low call rate number for the  majority of patients. Some phone companies do charge an additional cost to their customers and if they have a discounted calling arrangement they can contact their network provider to advise them that the surgery is a health facility and request that the number is included in their discounted calls.


Surgery Opening Times:
Day:
Surgery Open:
Monday to Friday
9.00am to 6.00pm
Saturday & Sunday
Closed
Bank Holidays
Closed

Doctor's Consulting Times:
Mon
Tue
Wed
Thu
Fri
9-12noon
4.00-6.00
9-12noon
4.00-6.00
9-12noon
4.00-6.00
9-12noon
4.00-6.00
9-12noon
4.00-6.00

How to make an Appointment:
To arrange appointments, please telephone the surgery number (see above).
Appointments may be booked from 8.30am by telephone. If possible, please telephone early afternoons to avoid peak times for telephone calls to the surgery.
Alternatively, appointments may be booked by coming to the surgery in Keats House where a receptionist will be pleased to make an appointment at a time convenient to you.

How to cancel an Appointment:
If you cannot keep your appointment with the Doctor or Nurse, please click here to view the methods available for cancelling your appointment.
It is really important to let us know if you need to cancel it because it enables us to offer your appointment to someone else.
Up to 80 patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.

Your Health

Access Local & National Health Resources:

News

Surgery Closed:
Except for any pre-booked appointments, the surgery will be closed on Wednesday 14th Jan 2009 from 12.30pm for staff training purposes. The surgery doors will re-open on Thursday 15th Jan at 8.30am.
For emergencies when closed please call the usual surgery number: 0844 477 3558.
Extended Opening Hours:
The Hamilton Practice has responded positively to the government ‘Extended Hours’ initiative. Click here to find out more about our extended opening hours ...
Patient Survey 2008-09:
Thank you to all those patients who took the time to complete a survey in September/October 2008. Thank's also to The Friends of the Hamilton Practice who gave up their time in distributing the survey to patients and providing assistance where needed. A copy of your main comments and our response can be found here.
Patient Experience Survey:
Early Morning ‘Commuter’ Clinic:
In response to patient feedback we are currently piloting an Early Morning ‘Commuter’ Clinic.
Open Letter to Patients:
Open letter to Patients re GP Practice Funding and Service Levels.
Patient Self Check-In:
Patients can now save time & avoid queuing by checking-in for their appointment using our new touch screen located in the waiting room.
Going Abroad ?
Please take a look at our Travel Clinic.
Are your Medical Records Up-to-Date ?
Please complete our Health Questionnaire.
Also, are You a Smoker or Have you Given Up ?
Childhood Immunisation:
Childhood Immunisation and Pneumococcal catch-up programme. Any parents with concerns or questions should go to: www.immunisation.nhs.uk
Other News:

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